Order tracking

Where your order is — without logging in.

Enter the order id printed on the receipt and the email used at checkout. The studio's bench has the same view, so there's no separate login to chase — both fields have to match the order.

The id printed on the order receipt — for example, SH-2026-0142.

The buyer email on the order — used to confirm it's yours.

Shipping

Where we ship, how we pack, and what the bench aims for.

Returns

If it didn't land right, we cover a 14-day window — refund or replace. Start the RMA from the policy page.